Privacy policy.
Last Updated: 23/02/2025
Thank you for visiting Elench.ai (“we,” “us,” or “our”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our website and any other products or services offered by Elench.ai (the “Services”).
Please read this policy carefully. By using our website or Services, you acknowledge the practices outlined below. If you do not agree to this Privacy Policy, please discontinue use of our website or Services.
1. Information We Collect
1.1. Information You Provide to Us
Contact Information: If you fill out a form on our website (e.g., “Contact Us,” “Request a Consultation”), we may collect information such as your name, email address, phone number, and company name.
Content Submissions: If you provide us with feedback, request customer support, or otherwise communicate with us, we collect the content of those communications and any accompanying information (e.g., attachments, screenshots).
1.2. Information Collected Automatically
Log Data: Our servers automatically record certain information whenever you visit or interact with our website. This log data may include your IP address, browser type, operating system, referring/exit pages, and timestamps.
Cookies and Similar Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to collect information about how you interact with our website, to remember your preferences, and to deliver personalized content. You can control cookies through your browser settings; however, if you choose to disable cookies, some features of our website may not function properly.
Analytics: We use third-party analytics tools (such as Google Analytics) to measure traffic, usage trends, and to help us understand more about the demographics of our users. These tools collect information sent by your device or our website, including the web pages you visit, add-ons, and other information that assists us in improving our Services.
1.3. Information from Third Parties
We may receive personal information about you from third parties, such as:
Business Partners or service providers that assist us in delivering Services.
Social Media Platforms if you engage with our brand on social networks or log in through third-party authentication services.
2. How We Use Your Information
We process personal information for the following purposes:
To Provide and Maintain Our Services: We use the information we collect to operate, improve, and personalize our website and the Services we offer.
To Communicate with You: We may use your contact information to respond to inquiries, provide requested information, or send marketing communications (when permitted by applicable law or based on your preferences).
To Improve Our Website and Services: We analyze user behavior and feedback to enhance user experience, troubleshoot issues, and develop new features.
To Enforce Our Terms and Conditions: We may use your information to enforce any agreements or policies, to comply with legal obligations, or to protect our rights and safety or those of our users and third parties.
For Security and Fraud Prevention: We process log data and other relevant information to detect, investigate, and prevent fraud or other illegal or unauthorized activities.
3. Sharing and Disclosure of Information
We will not sell or rent your personal information. We may share your information in the following situations:
Service Providers: We share personal information with trusted third-party vendors or service providers who perform services on our behalf, such as web hosting, email delivery, analytics, or payment processing. These third parties have access to your personal information only to perform specific tasks and are obligated not to disclose or use it for any other purpose.
Business Transfers: If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
Legal Obligations: We may disclose your personal information when required by law, subpoena, or other legal processes, or if we have a good faith belief that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
Consent: We may share your personal information for any other purpose with your explicit consent.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may retain certain data for longer periods if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
5. International Data Transfers
Because we are a technology consultancy, your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access and Correction: You can request access to the personal information we hold about you and to correct or update any inaccuracies.
Deletion: You can ask us to delete your personal information under certain circumstances.
Objection and Restriction: You can object to or request the restriction of our processing of your personal information in certain situations.
Portability: You can request to receive a copy of your data in a commonly used electronic format when technically feasible.
To exercise any of these rights, please contact us at [your email address]. We may ask you to verify your identity before responding to such requests.
7. Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing data is completely secure, and we cannot guarantee its absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately using the details below.
8. Third-Party Links
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children’s Privacy
Our Services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information and terminate the child’s account (if applicable).
10. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. If we make material changes, we will notify you by posting the new policy on this page with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Elench.ai
Email: info@elench.ai
We will do our best to address and resolve any requests, questions, or concerns promptly.
By using our website or Services, you signify that you have read and agree to this Privacy Policy.